EXL named a Leader in Everest Group’s 2025 Clinical and Care Management Operations PEAK Matrix® Assessment

Core Insights - EXL has been recognized as a Leader in the Everest Group's Clinical and Care Management (CCM) Operations PEAK Matrix® Assessment 2025 report, highlighting its strong position in the healthcare sector [1][2] Company Overview - EXL is a global data and AI company that provides services and solutions aimed at transforming client business models and enhancing outcomes [7][8] - The company employs approximately 63,000 individuals across six continents, focusing on various industries including healthcare, insurance, banking, and retail [8] Industry Context - The healthcare industry is facing increasing complexity due to rising care demands, workforce constraints, and financial risks, which are driving the need for innovative solutions [3] - There is a growing demand for partners that can automate labor-intensive tasks and provide clinically-informed insights to improve patient outcomes and reduce costs [3][2] Recognition and Capabilities - The Everest Group report evaluated 20 leading CCM operations providers, with EXL being recognized for its embedded data and AI capabilities, flexible engagement model, and ability to enhance workflow through technology-driven insights [2][3] - EXL's care management solutions unify data and streamline workflows, addressing challenges such as fragmented data and staffing shortages in healthcare [3][2] Evaluation Framework - The Everest Group's PEAK Matrix® assesses organizations based on their market impact and ability to deliver solutions, categorizing providers into Leaders, Major Contenders, and Aspirants [2]