专访平安集团王晓航：AI超级客服“不是超级酷炫，是超级好用”

Core Insights - Ping An Group is developing a unified AI entry point called "AI Super Customer Service," which aims to connect various services in finance, healthcare, elderly care, and daily life, facilitating direct access to consultation, service handling, and emergency rescue. This service is currently in the internal testing phase [1][3]. Group 1 - The "AI Super Customer Service" is part of Ping An Group's broader strategy to enhance service integration and accessibility [1][3]. - In addition to "AI Super Customer Service," Ping An Group is also launching "AI Family Doctor" and "AI Elderly Care Butler," which are the three major AI services being introduced [1].