XIAOMI(HK:01810) Xin Lang Cai Jing·2025-11-22 16:16Core Viewpoint - Xiaomi has issued a statement clarifying the confusion surrounding the diving capabilities of its Xiaomi Watch S4 Sport and the standard version, emphasizing the importance of accurate information and the distinction between the two models [1][2]. Group 1: Product Clarification - The Xiaomi Watch S4 standard version is certified with a 5ATM waterproof rating but is not certified for diving and has never claimed to have diving capabilities [1]. - The Xiaomi Watch S4 Sport is certified for diving with a 5ATM waterproof rating and has received SGS EN13319 international diving certification, allowing for recreational scuba diving up to a depth of 40 meters [2]. Group 2: Customer Service and Response - A recent incident involved a user who had their Xiaomi Watch S4 Sport replaced after it was confirmed to meet warranty conditions, but the service team's communication regarding post-repair usage was not sufficiently clear, leading to user concerns about diving capabilities [2]. - The company has reached out to the affected user to clarify the situation and has conducted a comprehensive review of service standards to improve future service quality [2].