Core Insights - The article highlights that Xiaoyin Technology has been recognized as an "Outstanding Consumer Rights Protection Institution" at the 21st Century Financial Annual Conference, reflecting its commitment to consumer rights in the financial technology sector [1] - The company emphasizes the importance of consumer rights protection as a fundamental aspect of social responsibility and sustainable development in the financial industry [1] Group 1: Consumer Rights Protection - Xiaoyin Technology has established a comprehensive "Big Consumer Protection" system, integrating the concept of "finance for the people" into its operations to enhance the effectiveness of consumer protection efforts [1] - The award received by Xiaoyin Technology serves as a recognition of its consumer protection initiatives and sets a benchmark for the fintech industry [1] Group 2: Security and Risk Prevention - In response to the accelerated digitalization in finance, Xiaoyin Technology has integrated technological innovation into its consumer protection framework, utilizing AI to enhance its "Five-in-One" WinPROT system [2] - The company has developed a full-chain security protection system that includes fraud prevention, data security, customer service efficiency, technological empowerment, and user education [2] - The introduction of the virtual digital assistant Win-Daidai aims to improve service efficiency and user experience, embodying the integration of technology and human touch [2] Group 3: Education and Empowerment - Xiaoyin Technology is committed to long-term consumer protection development through user education, launching the "Trust as a Sail, Creating the Future" column to promote credit knowledge, reaching over one million users [3] - The company has combined public welfare practices with consumer rights protection, conducting educational activities that effectively raise awareness of financial safety and risks [3] - Xiaoyin Technology has partnered with Southwest Jiaotong University for three consecutive years to promote financial literacy in remote areas, demonstrating its commitment to social responsibility and community engagement [3]
科技与温度筑牢金融消保防线,小赢科技入选2025年度优秀消费者权益保护机构
2 1 Shi Ji Jing Ji Bao Dao·2025-11-24 13:04