ADP Workforce Now® Named a Leader in Human Capital Management 2025 Evaluation by Independent Research Firm

Core Insights - ADP Workforce Now has been recognized as a Leader in The Forrester Wave™: Human Capital Management Solutions, Q4 2025 evaluation, receiving the highest scores in 17 criteria within the Current Offering and Strategy categories [1][2][4] Group 1: Evaluation and Recognition - Forrester evaluated vendors based on strategy, current offering, and customer feedback through a detailed RFI, live demonstrations, and client interviews [2] - ADP is noted as a strong competitor in the HCM market, suitable for organizations seeking advanced talent and workforce management solutions beyond payroll [4] Group 2: Product Features and Innovations - ADP Workforce Now is recognized for its next-gen AI capabilities, including automation through ADP Assist, which provides process automation, proactive insights, and personalized experiences [5][6][7] - The solution offers comprehensive HR, benefits, compensation, and compliance services, standing out in the payroll market and effectively managing complexities for large global enterprises [6][7] Group 3: Client Feedback and Market Position - Customers commend ADP for its overall HCM solution, payroll services, benchmark data, reporting, analytics, and workforce planning tools [2][6] - ADP's transparent pricing model is highlighted as clear and cost-effective, with AI capabilities included at no additional cost [6][7]