速递｜前Salesforce联席CEO的AI客服初创：Sierra仅用21个月实现1亿美元ARR

Group 1 - Sierra's growth has exceeded expectations, with co-founders Brett Taylor and Clay Bavor expressing surprise at the rapid pace [2] - The company's client base includes both tech firms like Deliveroo, Discord, and Rivian, as well as established companies outside the tech sector such as ADT and Cigna [2] - Sierra claims to be a leader in the AI customer service space, despite facing competition from startups like Decagon and Intercom [2] Group 2 - In September, Sierra raised $350 million in a funding round led by Greenoaks Capital, achieving a valuation of $10 billion [2] - With an annual recurring revenue of $100 million, Sierra's current valuation reflects a revenue multiple of 100 times [2]