云南富宁紧扣群众、企业两大核心群体，以“深、联、帮”提升服务质效

Core Viewpoint - The Yunnan Province Wenshan Zhuang and Miao Autonomous Prefecture Funing Branch of the Ecological Environment Bureau has implemented a "Deep, Connect, Help" initiative to enhance service quality and efficiency, focusing on the two core groups of the public and enterprises. Group 1: Community Engagement - The bureau has taken practical measures to improve rural living conditions, collaborating with local village committees to enhance the environment through community clean-up efforts, significantly improving sanitation and increasing residents' happiness [1]. - A comprehensive feedback mechanism has been established to address environmental complaints, ensuring a 100% satisfaction rate from the 23 cases followed up [2]. - The bureau has improved noise pollution complaint handling by clarifying responsibilities among departments and implementing a first-contact responsibility system [2]. Group 2: Enterprise Support - The bureau has accelerated environmental impact assessment (EIA) approvals, providing dedicated support for six key projects in the Funing Industrial Park, reducing approval times to 40% of the legal limit [3]. - An online service platform has been created to provide timely updates on environmental policies and support measures, helping enterprises access necessary information quickly [3]. - The bureau has conducted four specialized training sessions for over 320 enterprise managers and environmental personnel, translating policy requirements into actionable capabilities for green development [3].