Core Insights - Zhongtong Express (02057) demonstrated strong performance during the 2025 "Double 11" shopping festival, being the only express company to achieve over 100 million daily transactions in collection, transfer, transportation, and delivery [1][2] - The company maintained its leading position in "Double 11" business volume for ten consecutive years, with a notable 19.5% year-on-year increase in rural express shipments [1] - Zhongtong ranked first in comprehensive assessment metrics across various platforms during the event, excelling in reverse order volume and timely pickup rates [1] Performance Metrics - During the "Double 11" period, Zhongtong's overall capacity increased by 22.5% due to the establishment of four new transfer centers, significantly improving package sorting efficiency by 2-6 hours [2] - The company operates an industry-leading fleet of over 10,000 trunk vehicles, supplemented by 3,000 unmanned delivery vehicles to enhance operational efficiency during peak seasons [2] - Zhongtong's 16 million smart express cabinet slots improved delivery efficiency for couriers and provided users with flexible pickup options [2] Service Enhancements - The "Express Butler" system improved work order processing efficiency by 42.16%, enhancing the speed of after-sales issue resolution and providing a better service experience for merchants [1] - Zhongtong's comprehensive capabilities, referred to as the "hexagonal warrior," enable the company to maintain a competitive edge in the market through continuous service upgrades, network optimization, and technological empowerment [2]
中通快递-W发布“双11”战报：“六边形”中通，服务更多商家稳赢旺季