保险业快速应对香港火灾事故理赔

Core Viewpoint - A fire incident occurred at Hong Kong's Hong Fu Court, resulting in 44 fatalities, prompting multiple insurance companies to activate emergency claims procedures for affected clients [2][3]. Insurance Company Responses - AIA Hong Kong established a 24-hour hotline for immediate assistance, offering support for medical, claims, and related inquiries [2]. - Prudential set up a similar 24-hour emergency support hotline to assist affected clients with medical support and claims queries [2]. - Manulife Hong Kong created an emergency hotline to provide urgent case follow-up and support for claims and inquiries [2]. - AXA announced a rapid claims process for clients affected by the incident, ensuring quick support [2]. - Ping An Life activated its emergency response plan, forming a task force to address the incident, with no reported claims from clients so far [3]. - China Life initiated emergency claims services, simplifying procedures and proactively contacting policyholders to ensure timely support [2][3]. - China Taiping Insurance (Hong Kong) confirmed coverage for various insurance types related to the incident, including property and public liability insurance [4][5]. Insurance Coverage Details - The insurance coverage for Hong Fu Court includes property insurance with a coverage amount of HKD 2 billion and a premium of HKD 240,200 for two years [5]. - Public liability insurance covers personal injury and third-party liability, with specific coverage amounts of HKD 10 million and HKD 20 million per incident, respectively [5]. - Cash insurance covers cash in transit and secured storage, with total coverage amounts of HKD 100,000 for various scenarios [5]. - Collective personal accident insurance provides coverage for participants in community activities, with a maximum coverage of HKD 100,000 per individual [5]. - China Taiping Insurance emphasized its commitment to prompt and comprehensive claims processing in line with the insurance contract [5].