以丝代绒？寒潮下的羽绒服消费陷阱，消费者该如何维权

Core Insights - The article highlights the issue of counterfeit down jackets, where consumers are misled into purchasing products that do not meet the advertised quality, specifically those claiming to contain "90% down" but instead filled with inferior materials like "flying silk" [1][6][12]. Consumer Awareness - Consumers are increasingly reliant on product information provided by sellers, often unable to verify the quality of down jackets without opening them, leading to a trust-based purchasing process [8][9]. - Many consumers express frustration over the lack of transparency, stating that they can only trust the information presented on tags and product descriptions [6][8]. Regulatory Standards - A new standard (GB/T 14272-2021) was implemented on April 1, 2022, changing the core metric from "down content" to "down cluster content," aimed at providing consumers with a more accurate assessment of thermal performance [11]. - Despite the new standards, enforcement remains a challenge, particularly in emerging sales channels like live-streaming e-commerce, where misleading claims and false certifications are prevalent [12]. Legal Protections - Legal experts indicate that misleading practices could constitute fraud under the Consumer Rights Protection Law, allowing consumers to seek compensation, including a potential threefold refund [12][14]. - Consumers are advised to gather evidence, such as purchase receipts and product tags, to support their claims when seeking redress [14]. Consumer Guidance - Experts recommend a three-step approach for consumers when purchasing down jackets: check labels, inquire about product details, and verify seller credentials to avoid falling victim to misleading information [14].