香港保监局：应对大埔宏福苑火灾，确保业界投入足够资源处理查询和理赔申请

Core Viewpoint - A significant fire occurred at Hong Kong's Tai Po Hong Fu Court on November 26, resulting in serious casualties and prompting widespread social concern. The Hong Kong Insurance Authority is coordinating support for affected individuals and families [1]. Group 1: Insurance Industry Response - The Hong Kong Insurance Authority expressed deep condolences to the victims and their families, and is actively working to provide support and assistance to those affected by the fire [1]. - A dedicated task force led by management has been established by the Hong Kong Insurance Authority to ensure that insurance companies allocate sufficient resources to handle inquiries and claims [1]. - The Chairman of the Hong Kong Insurance Authority, Yao Jianhua, emphasized the role of insurance as a stabilizer in society, stating that immediate support must be provided during serious incidents [1]. Group 2: Actions Taken by Insurance Companies - Insurance companies promptly implemented response measures following the fire, including establishing dedicated hotlines, streamlining and expediting compensation processes, and offering additional support beyond policy coverage to assist affected individuals [1].