淘宝闪购将全面取消骑手超时扣款,年底前覆盖全国
3 6 Ke·2025-11-28 08:03

Core Viewpoint - The cancellation of overtime penalties for delivery riders by Taobao Flash Purchase is expanding to 60 cities and aims for nationwide coverage by the end of the year, promoting a points-based management system to enhance rider earnings and reduce pressure from delivery delays [1][2]. Group 1: Policy Changes - Taobao Flash Purchase has implemented a points-based system where riders can earn points for timely deliveries and face deductions for delays, with a maximum deduction of 2 points for each overtime incident [1]. - The initiative will be rolled out in major cities including Beijing, Guangzhou, and Chengdu starting December 3 [1]. Group 2: Impact on Riders - The previous penalty system pressured riders to rush deliveries, leading to unsafe driving behaviors, with some cities reporting that delivery-related accidents accounted for 35% of non-motor vehicle accidents [2]. - The penalty amounts typically ranged from 20% to 50% of the order income, creating a vicious cycle of increased workload and further delays [3]. Group 3: Industry Trends - National policies have been introduced to protect riders' rights, including guidelines that prohibit unjustified deductions from earnings and require reasonable performance assessment criteria [3]. - Other platforms like Meituan and Ele.me are also moving towards eliminating overtime penalties, indicating a broader industry shift towards more sustainable practices for rider management [3].