华润燃气媒体公众开放日在福州举行

Core Insights - The event "Beautiful Service New Quality Development" held by China Resources Gas in Fuzhou showcased the company's innovative practices in customer service, safety production, and digital transformation [1][2] - Chairman Yang Ping emphasized the commitment to a customer-centric approach and the importance of high-quality development driven by internal motivation [1] - The company aims to strengthen its foundation of "Beautiful Service" while embracing "New Quality Development" to enhance customer experience and accelerate digital transformation [1] Business Overview - China Resources Gas has integrated into the urban gas construction in Fujian, with a mission to "serve the people and empower cities," and has developed the "Fuqig Brother" brand deeply rooted in public service [2] - The Fujian region's total assets amount to 7.132 billion, with a total gas pipeline length exceeding 10,100 kilometers, serving a cumulative total of 2.3251 million residential users [2] - The Xiamen company has established the "Blue Flame Guardian" party member commando team to enhance service efficiency and quality, particularly in old community renovations and emergency response [2] - The customer service efficiency and quality of the Xiamen company have improved significantly, with the "gas availability" indicator ranking first in the province [2] Event Structure - The open day included various formats such as discussions, roundtable forums, and on-site visits to provide a comprehensive understanding of China Resources Gas's exploration and practices in the energy service sector [1][2] - In addition to the main venue in Fuzhou, the event featured 14 local sub-venues across the country to engage more media and the public [2]