金融监管总局：做好大埔火灾金融保障服务，确保捐赠资金零延时到账

Core Viewpoint - The National Financial Regulatory Administration has issued a notification requiring the banking and insurance sectors to enhance financial support services in response to the recent fire disaster in Tai Po, Hong Kong [1] Group 1: Insurance Sector Response - Insurance institutions are required to proactively provide services, allocate resources for damage assessment, and ensure timely compensation for affected clients [1] - The principles of "full compensation, quick compensation, and reasonable pre-compensation" are emphasized to streamline procedures and optimize processes [1] - The focus is on helping disaster-affected residents restore their livelihoods through efficient claims processing [1] Group 2: Banking Sector Support - Chinese banks in Hong Kong are urged to increase financial services to assist affected customers in overcoming difficulties [1] - Banks are encouraged to consider providing repayment deferrals based on the actual circumstances of affected clients [1] - There is a strong emphasis on supporting post-disaster recovery and reconstruction, particularly in meeting credit demands for fire prevention, disaster relief, production, transportation, and livelihood security [1] Group 3: Technological and Operational Enhancements - The notification calls for enhanced technological support, ensuring smooth access to mobile banking, online banking, and remote insurance reporting services [1] - A combination of online and offline services is to be provided to ensure safe and convenient financial services [1] - Establishment of a donation green channel is mandated, simplifying the review process for donations to ensure funds are transferred without delay [1]