ZJB(SH:601860) Jiang Nan Shi Bao·2025-12-01 02:45Core Insights - The Jiangdu District of Yangzhou has recognized the Zijin Rural Commercial Bank Jiangdu Branch as a "2024 Consumer Satisfaction Benchmark Outlet," highlighting its commitment to customer service and quality [1][2] Group 1: Consumer Satisfaction Initiatives - Since its establishment in 2018, the Jiangdu Branch has prioritized consumer satisfaction as a core service upgrade metric, utilizing regular surveys and feedback mechanisms to capture customer needs [2] - The branch has implemented various initiatives, including an "Elderly Financial Service Zone" and a "Volunteer Home" feature, to enhance service offerings while protecting consumer rights [2] Group 2: Community Engagement and Social Responsibility - The Jiangdu Branch has actively engaged in over 50 community service activities, such as financial literacy programs and fraud prevention campaigns, benefiting more than 10,000 residents [2] - The recognition as a benchmark outlet for consumer satisfaction marks the third consecutive year the branch has received this honor, reflecting its ongoing commitment to customer satisfaction and community service [2]