Group 1 - The article highlights the effective response of the local government in Chengdu, Sichuan, to citizen complaints regarding social security subsidy services, showcasing improvements in service delivery and accountability [1] - The district's disciplinary inspection and supervision commission has implemented a mechanism to categorize and address complaints received through the "12345" government service hotline, ensuring timely resolution of issues [2] - A total of 32,000 issues related to public concerns have been collected and addressed since last year, with over 580 problem leads investigated and 230 cases filed, demonstrating a proactive approach to governance [3] Group 2 - The local government has focused on specific areas such as housing, education, sanitation, and healthcare, identifying 97 key issues raised by the public for targeted oversight and resolution [4] - The district has issued 39 supervision task orders and reminders to ensure accountability among 34 departments, resulting in the investigation of 25 issues involving 26 individuals [4]
群众工作札记丨把工作做到群众心坎上
Zhong Yang Ji Wei Guo Jia Jian Wei Wang Zhan·2025-12-02 00:34