Core Insights - The incident of "mass erroneous notifications" by Hanglv Zongheng has led to significant user complaints and a commitment from the company to provide compensation for actual losses incurred by users [1][2] Company Overview - Hanglv Zongheng is a mobile service product launched by China Civil Aviation Information Network Co., Ltd. (also known as CAAC) and has over 100 million active users [2][3] - The company has expanded its services beyond flight information to include hotel bookings, airport transfers, and duty-free shopping [3] Recent Developments - On November 29, 2023, users received incorrect notifications about flight cancellations due to a system malfunction, resulting in additional costs for some users [1] - In July 2023, Hanglv Zongheng launched a "Civil Aviation Official Direct Sales Platform" that integrates direct ticket sales from 37 domestic airlines, aiming to create a platform similar to China's railway ticketing system [3]
航旅纵横被指大面积误发通知，最新回应：为用户提供专项补偿