Unisys Named a Global Leader in ISG's 2025 Generative AI Services Provider Lens® Report

Core Insights - Unisys has been recognized as a global Leader in the 2025 Provider Lens report for Generative AI (GenAI) Services by Information Services Group (ISG) for the second consecutive year, highlighting its strategic excellence and innovative AI deployment [1][2] Group 1: Recognition and Strengths - The company earned recognition in two key quadrants: Strategy and Consulting for Mid-Size Providers, and Deployment and Development Services for Mid-Size Providers [1] - Unisys's approach to delivering GenAI solutions is noted for being responsible and impactful, with ongoing investments in scalable and adaptable AI technologies [2] - Key strengths include platform extensibility, semantic orchestration, and internal GenAI deployment maturity, positioning Unisys as a trusted partner for enterprise transformation [3] Group 2: Service Offerings and Technology - Unisys differentiates itself with its modular Service Experience Accelerator (SEA) technology, which supports structured ideation and execution of GenAI initiatives [7] - The SEA features a configurable GenAI stack with trust-bound deployment models, pre-integrated retrieval augmented generation (RAG), large language models (LLMs), and semantic controls for responsible GenAI adoption [7] - The company provides industry-specific knowledge assistants and AI playbooks, ensuring consistent and contextually relevant GenAI agent experiences globally [7] Group 3: Client Engagement and Automation - Unisys emphasizes outcome-linked client engagements, showcasing its deep consulting expertise and commitment to delivering measurable business outcomes [7] - The embedded knowledge curation engine within SEA automates lifecycle management, improving chatbot resolution rates and ensuring seamless service across human and digital support tiers [7]