XIAOMI(HK:01810) Di Yi Cai Jing·2025-12-04 03:45Core Viewpoint - Xiaomi is facing significant consumer backlash and legal challenges regarding its car delivery timelines and contractual obligations, leading to numerous lawsuits and claims for refunds from customers who feel misled by the company's practices [1][3][5]. Group 1: Consumer Complaints and Legal Actions - Hundreds of consumers are involved in lawsuits against Xiaomi, primarily concerning the delayed delivery of the Xiaomi YU7 and SU7 Ultra vehicles, with many cases experiencing slow progress in the judicial system [1][6]. - Consumers have reported issues with the ordering system, including problems with identity verification and unexpected long delivery times, leading to dissatisfaction and calls for refunds [2][3]. - The main reasons for the lawsuits include unclear delivery timelines, demands for payment before vehicle inspection, and perceived false advertising regarding vehicle availability [3][4][5]. Group 2: Legal Proceedings and Challenges - Despite a recent court ruling in favor of a consumer regarding Xiaomi's demand for payment before vehicle delivery, many other cases remain unresolved, with Xiaomi frequently contesting jurisdiction in these lawsuits [4][6][8]. - Xiaomi's strategy of raising jurisdictional objections has been criticized as a tactic to delay proceedings, with reports indicating that this has led to extended waiting periods for consumers seeking resolution [7][9][12]. - The complexity of Xiaomi's corporate structure, with multiple entities involved in sales and delivery, complicates the legal landscape for consumers trying to assert their rights [10][11]. Group 3: Implications for Xiaomi - The ongoing legal issues and consumer dissatisfaction could potentially harm Xiaomi's brand reputation and consumer trust, especially as more cases emerge across various regions in China [5][6]. - The company's approach to handling consumer complaints and legal challenges may lead to increased scrutiny from regulatory bodies and could impact future sales and customer relations [9][12].