尼尔森 IQ 中国区高级副总裁王斐:品牌要与消费者产生情绪呼应,Z世代是未来5年品牌发展的筹码丨WISE2025商业之王大会
3 6 Ke·2025-12-04 07:57

Core Insights - The WISE 2025 Business King Conference aims to anchor the future of Chinese business amidst uncertainty, focusing on the transformation of commercial narratives and technological advancements [1] Group 1: Consumer Behavior Trends - The current macroeconomic environment has led to significant changes in consumer behavior, categorized into rational consumption, emotional consumption, and a middle ground termed the "vacuum zone" [3][8] - Rational consumption is the most easily identifiable and is likely to be compressed, with some shifting to long-term savings and education investments, while others transition to emotional consumption, highlighting the importance of emotional value [8][9] - Three major trends identified by Nielsen IQ include: the continued importance of brand influence, a shift from broad coverage to niche market penetration, and the necessity for brands to resonate emotionally with consumers [3][9] Group 2: Brand Evaluation Metrics - Nielsen IQ has developed new rankings based on 40 years of data, focusing on emotional consumption through three new lists assessing brands on existence value, functional value, and experiential value [4][10] - The influence ranking measures how brands are perceived and chosen, with key indicators including brand awareness, recommendation, favorability, premium pricing ability, and purchasing expenditure [11][12] - The growth ranking for fast-moving consumer goods (FMCG) emphasizes willingness to pay more, while for durable goods, high favorability and recommendation are crucial for achieving top positions [13][14] Group 3: Cultural Resonance and Loyalty - Cultural resonance is vital for brands to connect emotionally with consumers, especially in FMCG where differentiation is challenging [14][15] - User loyalty strategies differ between FMCG and durable goods, with FMCG relying on media exposure to enhance brand loyalty, while durable goods require a broader engagement across product categories [16][17] - Gen-Z is identified as a key demographic for brand growth over the next five years, necessitating targeted communication strategies to align with their values and preferences [10][18] Group 4: Overall Brand Performance - Successful brands exhibit strong influence as a foundational element, with loyalty serving as a protective moat for durable goods, while FMCG brands leverage media to maintain loyalty [15][16] - Many classic brands are undergoing a youth-oriented transformation to appeal to Gen-Z consumers [17] - Cultural resonance is highlighted as a critical factor for brands to navigate economic cycles, emphasizing the need for emotional connections with consumers [18]