《关于开展汽车维修企业信用评价工作的通知》发布，信用好坏将可量化

Core Viewpoint - The China Automobile Maintenance Industry Association has initiated a credit evaluation system for automotive repair enterprises to enhance integrity and credit management within the industry, aiming to foster fair competition and address long-standing issues of trust and high complaint rates [1][4]. Group 1: Credit Evaluation Process - The evaluation will target automotive repair enterprises registered with transportation authorities, including categories one, two, and three, as well as related businesses [4]. - Enterprises must submit their application materials online two months before each quarter, with third-party credit evaluation results released in the third month of each quarter [4]. - Credit ratings of 3A and 2A will be publicly announced on the association's website, with a minimum public notice period of seven working days [4]. Group 2: Standards and Platform Development - The first national credit evaluation standard for the automotive repair industry, T/CAMRA 023-2023, was released in 2023, covering six dimensions: legality, quality, service, finance, safety, and public welfare [5]. - A digital platform named "Credit Auto Repair" and a mini-program "Digital Auto Cloud" have been developed to facilitate the entire process of application, evaluation, public announcement, and monitoring [5]. Group 3: Pilot Program and Third-Party Involvement - The pilot program will involve 1,000 enterprises, with 300 expected to achieve a 3A rating, resulting in a 40% reduction in complaint rates and a 25% increase in dispute resolution rates [6]. - Three third-party credit service agencies have been selected to ensure the independence and professionalism of the evaluations [6]. Group 4: International Benchmarking and Innovations - The credit evaluation system draws on international practices from the US BBB and Germany's KFZ credit system while incorporating local innovations, such as quarterly updates and real-time alerts for sudden complaints [7]. - The system will also integrate a "credit + insurance" feature, offering benefits like premium discounts and expedited claims for 3A-rated enterprises [7]. Group 5: Future Developments and Digital Transformation - In 2026, the association plans to launch a "Credit Repair Alliance" to facilitate resource sharing among 3A-rated enterprises [8]. - A digital transformation seminar highlighted the importance of building four foundational databases for the automotive repair industry, focusing on enterprise information, service capabilities, technical levels, and credit evaluations [8]. - The establishment of these databases is seen as essential for achieving high-quality digital transformation and fostering a transparent and standardized market [8].