Equifax Survey Shows Government Caseworkers Optimistic on Efficiency, Identify Automation as a Key Priority for 2026

Inaugural Equifax Social Services Outlook Index Finds 57% of Government Social Services Workers Agree that Data and Technology will Increase Efficiency in the Year Ahead, Helping Expedite Aid to Applicants ATLANTA, Dec. 4, 2025 /PRNewswire/ -- Equifax® (NYSE: EFX) has released its inaugural Equifax Social Services Outlook Index. The survey of 500 government social service workers supporting programs such as Medicaid, SNAP and TANF found that 54% of respondents say their workplace is very efficient, and all ...