专家呼吁：外卖平台应借新国标契机对标整改，主动引入社会监督

Core Viewpoint - The newly released national standard "Basic Requirements for Delivery Platform Service Management" aims to address issues such as "ghost deliveries," irrational competition, and insufficient protection of delivery workers' rights in the food delivery industry [1][2]. Group 1: Regulatory Framework - The "Basic Requirements" serves as a systematic guideline for compliance in the food delivery industry, despite being non-mandatory [1]. - The standard provides a reference for various stakeholders, including restaurant businesses, delivery riders, labor rights protection organizations, and consumer rights organizations, to supervise compliance among delivery platforms [1][2]. Group 2: Labor Rights and Safety - The standard addresses long-standing concerns regarding the protection of workers' rights and the potential increase in traffic accidents due to delivery riders' fear of penalties for late deliveries [2]. - It aligns with existing laws such as the "E-commerce Law," "Anti-Unfair Competition Law," and "Labor Law," providing a clear basis for monitoring platform behavior [2]. Group 3: Compliance and Accountability - Although the standard does not impose a unified compliance deadline or external supervision mechanisms, it has a solid legal foundation that allows various parties to report suspected violations to enforcement agencies [2]. - Delivery platforms are urged to adhere strictly to antitrust laws and guidelines, especially in areas like rule-setting, fee management, and promotional subsidies [2]. Group 4: Industry Development - The industry is encouraged to pursue sustainable and healthy development by enhancing compliance standards and accepting social supervision, aiming for a new phase of "quality for price" and fair, orderly growth [3].