让放心消费更有底儿

Core Insights - The "Consumer Check" platform, guided by the State Administration for Market Regulation and developed by the China Consumers Association, has attracted nearly 200,000 merchants within six months, covering all 31 provinces in China [1] - The platform supports unconditional returns for 11 major categories of products, with flexible return periods ranging from 7 days to 1 year, transforming the concept of "reassured consumption" into a tangible consumer right [1] Group 1 - The platform addresses the common challenges consumers face with offline shopping returns, such as inconsistent merchant standards and lack of transparent service information [1] - By providing a one-stop query service, the platform breaks down information barriers and creates a full-service loop from inquiry to feedback, allowing consumers to easily understand their rights before shopping and facilitating smooth returns afterward [1] Group 2 - For merchants, joining the "Consumer Check" platform serves as a trust-building "golden sign," offering a low-cost official channel to showcase their integrity and attract customers [2] - The platform promotes a healthy market selection mechanism through information transparency and standardized services, helping merchants improve service quality and reduce consumer disputes [2] - The future vision includes expanding the platform's coverage to more merchants and categories, particularly focusing on small and medium-sized businesses, and enhancing the evaluation mechanism to ensure that policy benefits reach every consumer [2]