新闻1+1丨外卖“新国标”，立下了哪些“新规矩”？

Core Viewpoint - The newly implemented "New National Standard" for food delivery platforms aims to address various issues related to the rights of delivery riders and the fair treatment of small and medium-sized restaurants, while also emphasizing the responsibilities of the platforms themselves [1][4][10]. Group 1: Key Issues Addressed by the New Standard - The standard focuses on the qualification review of merchants entering the platform and the protection of delivery riders' rights, addressing public concerns about the current operational practices of food delivery platforms [3][4]. - It aims to balance the legitimate rights of merchants and enhance the overall service management of food delivery platforms, filling gaps in existing regulations [4][10]. Group 2: Platform Responsibilities and Governance - The standard emphasizes that the responsibility for governance should not rest solely on the platforms, but requires collaboration from various societal forces [5]. - It establishes the platform as a key entity responsible for implementing the standards, with regulatory bodies expected to actively ensure compliance and recognize platforms that perform well [5][8]. Group 3: Technological Integration and Future Directions - The standard introduces requirements for platforms to utilize technology, such as big data and artificial intelligence, to create risk identification models for better governance [8]. - It suggests that successful practices from the standard could eventually evolve into mandatory legal requirements, contributing to a dynamic regulatory framework for platform governance [8]. Group 4: Protection of Delivery Riders' Rights - The standard significantly enhances the protection of delivery riders' rights, addressing issues such as income security, rest time, and safety [10]. - It specifies that penalties for delays should not be excessive, promoting alternative management methods to avoid over-penalizing riders [10]. Group 5: Fair Treatment of Small and Medium-sized Restaurants - The standard responds to concerns about the exploitation of small and medium-sized restaurants by larger platforms, prohibiting practices that force these businesses to participate in subsidy wars that erode their profit margins [11]. - It mandates transparency in platform fees and requires clear explanations of charges to merchants, aiming to balance the power dynamics between large platforms and smaller businesses [11].