爱奇艺颁奖乌龙惹众怒：粉丝花钱投奖“飞了”，深夜道歉被批“没诚意”

Group 1 - The core issue revolves around a mistake during the iQIYI "Scream Night" awards ceremony, where an award intended for actress Liu Shishi was mistakenly given to actress Bai Lu, leading to public dissatisfaction [2][21][34] - iQIYI issued an apology citing "work negligence" but did not provide a new solution for the award that was wrongly given, causing further frustration among users who felt their monetary contributions were disregarded [3][8][28] - The third-quarter financial report revealed that iQIYI's total revenue was 6.68 billion yuan, a year-on-year decrease of 8%, and a net loss of nearly 250 million yuan, breaking a three-year profit streak [16][34][34] Group 2 - The awards were based on user votes, and the top three nominees for the "Favorite Female Character" were announced as Li Qin for "A Smile is Beautiful," Yang Mi for "The World of Beasts," and Liu Shishi for "Bamboo in the Huai River" [10][24][28] - Users expressed their dissatisfaction in the comments, with many demanding refunds and questioning the sincerity of iQIYI's apology, indicating a significant backlash against the company's handling of the situation [8][26][34] - iQIYI's customer service has faced criticism for being unresponsive, with a high volume of complaints regarding unauthorized charges and poor customer support, reflecting a growing discontent among users [13][33][34]