Zhong Guo Min Hang Wang·2025-12-09 06:05Core Viewpoint - China Southern Airlines (CSA) is enhancing its services and digital platforms to improve passenger experience, coinciding with International Civil Aviation Day [1][2]. Group 1: Innovations and Services - CSA has introduced dual hubs in Guangzhou Baiyun and Beijing Daxing to facilitate easier travel [2]. - The airline launched the "One-Click Boarding" service, breaking traditional check-in limitations [2]. - CSA has fully implemented the digital platform "Southern Airlines e-Travel," allowing passengers to manage their journey seamlessly with a single device [2]. Group 2: Customer Experience - CSA is committed to providing personalized service, including the new "Pets in Cabin" service to cater to special needs [2]. - The airline offers a variety of specialty meals, including "One City, One Flavor" limited dishes and a birthday cake specifically for travelers celebrating their birthdays [2]. - A passenger expressed appreciation for CSA's sense of responsibility as a state-owned enterprise, indicating a positive travel experience that encourages her to choose CSA for future trips [2].