兴业银行拦截“游戏账户买卖”骗局，成功守护客户资金

Group 1 - The core event highlights the successful interception of a new type of fraud targeting gaming account transactions by Industrial Bank's Dongguan branch, which helped a customer avoid a loss of over 16,000 yuan [2] - The bank's intelligent anti-fraud system detected a high-risk transaction related to an "overseas transportation card recharge" and issued a warning, leading to immediate action by the fraud prevention team [2] - The customer, Mr. Zhu, was targeted by scammers posing as customer service representatives, who attempted to manipulate him into sharing sensitive information and downloading malicious software [2] Group 2 - The incident demonstrates the effective collaboration between technology and human response, as well as the quick coordination between the head office and branch to contain the risk at an early stage [3] - The bank has issued reminders to customers about the importance of not trusting unfamiliar transaction requests, avoiding unknown links, and safeguarding personal and banking information [3] - Customers are advised to report any suspicious activities immediately to the bank's official customer service or visit a branch for verification to protect their finances [3]