Stagwell (STGW) Launches NewVoices.ai - An Enterprise Sales, Support and Retention Platform Powered by Adaptive AI

Core Insights - Stagwell has launched NewVoices.ai, an AI platform aimed at transforming sales, customer engagement, and retention processes for organizations globally [1][3] - NewVoices.ai is designed to function as an independent sales agent, capable of booking appointments, driving conversions, and addressing customer inquiries in multiple languages, available 24/7 [1][2] Sales and Revenue - NewVoices.ai is positioned to replace fragmented sales workflows with a unified, intelligent engine, potentially disrupting the revenue ecosystem [4] - The platform is expected to open new market opportunities for Stagwell, enhancing their strategy of AI transformation and revenue generation [3] Customer Support - The AI platform is designed to deliver human-level conversations, providing personalized interactions that adapt to individual customer preferences and histories [2][5] - NewVoices.ai combines AI agents, automation, and analytics to enhance customer support and retention efforts [5] Retention and Renewals - The platform aims to improve customer retention by offering tailored experiences that traditional systems cannot provide, thus fostering long-term customer relationships [3][5] Payments and Operations - NewVoices.ai integrates with existing enterprise operations, allowing companies to customize solutions for their specific workflows, thereby streamlining payment and operational processes [4][5] Surveys and Feedback - The platform includes capabilities for gathering feedback and conducting surveys, enhancing the overall customer experience and providing valuable insights for businesses [8]