陕西“铁拳”行动护航消费 筑牢民生安全防线

Core Viewpoint - The Shaanxi Provincial Government is implementing the "Iron Fist" action to enhance consumer protection and address issues in the consumption sector by 2025, focusing on strict enforcement against illegal activities that harm consumer rights [3][4]. Group 1: Action Overview - The "Iron Fist" action targets 11 types of illegal activities, including counterfeit products and "ghost kitchens," with 16,945 cases investigated and fines totaling 70.91 million yuan as of November [3]. - The initiative includes inspections of 20,251 online and 16,701 offline businesses, resulting in 2,360 non-compliant merchants being ordered to cease operations and 107 related cases being prosecuted [3]. Group 2: Regulatory Approach - The Shaanxi market regulatory system is adopting a balanced enforcement model that combines strict law enforcement with a service-oriented approach, having handled 5,522 service-oriented cases and waived fines totaling 87.8 million yuan since October 2024 [4]. - The focus on gas appliance safety has led to the rectification of 768 existing hazards and the investigation of 117 illegal cases, with a product defect rate of 2.3% from 797 batches tested [4]. Group 3: Consumer Safety Initiatives - The province has utilized various methods, including public exposure of cases and legal education campaigns, to enhance community involvement in consumer protection, with 68 batches of typical cases exposed and over 100 legal education events held [5]. - Innovations in regulatory practices include the establishment of an "Iron Fist Action Observer" mechanism in Yan'an and the development of a smart regulatory platform for market measurement in Xi'an [5].