北京联通：以暖心服务守护冬日时光

Core Viewpoint - Beijing Unicom's "Warm Winter Return Season" customer day event aims to provide warm and thoughtful services to meet the needs of the community during the winter season [1] Group 1: Community Engagement - Beijing Unicom has initiated community service actions, including on-site assistance for the elderly, addressing communication queries, and conducting network safety checks [2] - Staff members provided personalized support, such as helping elderly customers with mobile phone settings and guiding them through complex processes [2] Group 2: Network Services and Special Programs - The event focused on addressing common network issues during peak usage times, offering free network diagnostics and speed recommendations [3] - A special window for military personnel was established to provide priority service and exclusive package discounts, enhancing their shopping experience [3] Group 3: Customer Benefits and Promotions - The "Warm Winter Return Season" includes a promotion where customers can enjoy high-speed internet and receive significant discounts on electronic products by prepaying for broadband services [4] - Customers reported substantial savings when combining broadband services with shopping benefits, highlighting the value of the promotional offerings [4] Group 4: Commitment to Service - Beijing Unicom emphasizes a "people-first" philosophy, prioritizing user needs and ensuring efficient and warm communication services to meet diverse and high-quality demands [6]