U.S. Department of Transportation Expands Use of Salesforce, Adds AI Agents to Modernize National Transportation and Safety Systems

SAN FRANCISCO & WASHINGTON--(BUSINESS WIRE)--Salesforce, the world's #1 AI CRM, today announced an expanded agencywide transformation initiative with the U.S. Department of Transportation (USDOT). Salesforce is already modernizing core functions across USDOT, helping enhance citizen safety through real-time, interstate data sharing and will simplify the management of billions in federal grants. USDOT will also deploy Agentforce — Salesforce's AI agent platform — to help create a more efficient and responsiv ...