众惠相互李静：科技极大拓宽了普惠保险边界，让保险服务扎根民生、惠及大众

Core Viewpoint - The forum emphasized the importance of leveraging technology in the insurance industry to enhance accessibility and improve customer experience, aligning with the theme of inclusive finance and the new consumption landscape [1][2][3] Group 1: Technology's Impact on Insurance - Technology has significantly increased the coverage and accessibility of insurance, breaking down barriers and allowing insurance companies to reach a vast number of users efficiently and at lower costs [2] - The development of mobile internet and big data has enabled insurance products to be offered at lower pricing thresholds, making them more affordable and accessible to a wider audience [2] - The interaction between insurance providers and users has become more frequent and deeper, transforming the service experience from a focus on claims to continuous engagement throughout the insurance lifecycle [2] Group 2: Health Insurance Transformation - Technology is driving a shift in health insurance from merely covering healthy individuals to ensuring the health of all insured, thereby extending the boundaries of coverage [2] - The integration of big data and artificial intelligence allows for personalized health consultations and management services, creating a comprehensive ecosystem that meets the core needs of users [2] - This transformation aims to provide targeted support for traditionally underserved groups, such as low-income individuals and the elderly, enhancing the overall value of health insurance [2] Group 3: Company Philosophy and Future Direction - The company emphasizes a commitment to mutual assistance and aims to address the specific needs of risk-prone populations by leveraging technology [3] - The philosophy of "I help you, you help me" underpins the company's approach to expanding inclusive insurance services, ensuring that insurance is rooted in the community and benefits the public [3]