Guan Cha Zhe Wang·2025-12-12 09:16Core Viewpoint - JD.com is significantly investing in improving the living conditions of frontline workers, specifically delivery riders and couriers, by committing 22 billion yuan to build 150,000 "Rider Homes" over the next five years [1][6]. Housing Improvement - JD.com has already provided 28,000 housing units for frontline workers across 145 cities and plans to expand this coverage [1][6]. - The "Rider Homes" are designed for practicality, with units like a 60 square meter two-bedroom apartment in Beijing offered at 50% below market rent [3]. - New self-built dormitories in Daxing District reduce commuting time from one hour to ten minutes, saving employees significant rental costs [4]. Employee Welfare - JD.com has invested a total of 22 billion yuan in employee housing improvements, with 10 billion yuan allocated to the housing security fund in 2023, benefiting 77% of frontline workers [6]. - The company ensures 100% of full-time riders have signed labor contracts and receive full employee benefits, including paid leave and health check-ups [7]. - Additional benefits include subsidized meals, special allowances during extreme weather, and a "New Year in JD" program that has invested over 700 million yuan to support employees during the holidays [7]. Skills Development - JD.com has partnered with Guangdong Province to establish the first "Modern Rider Academy" for skill enhancement and job transition opportunities for full-time riders [8]. - The academy will provide training in various areas, including safety protocols, English communication, and mental health, and will serve as a training base for drone operators [10]. - The "I Study at JD" program has supported over 6,500 employees in further education, with plans to cover 360,000 frontline workers in skill competitions by 2025 [10].