琴事澳办 澳事琴办

Group 1 - The core idea of the news is the introduction of remote service counters in Macau and Hengqin, enhancing the integration of services between the two regions [1][2] - The remote service counters allow Macau residents to handle various administrative tasks without crossing borders, providing access to 120 services across six departments in Hengqin [2] - The remote service counters in Hengqin will expand the availability of Macau's administrative services to 175 services across eleven departments, including social security and identity verification [2] Group 2 - The remote service counters utilize technology such as video calls, identity verification, document scanning, and data transmission to facilitate communication between residents and government staff [1] - The initiative is part of a pilot program launched in 2024 at the Hengqin Macau New Neighborhood 24-hour self-service center [1] - The service aims to improve the efficiency and convenience of administrative processes for residents in both regions [2]