浦发银行发布人工智能实施行动计划

Core Viewpoint - Shanghai Pudong Development Bank (SPDB) has launched its "Artificial Intelligence Implementation Action Plan (2026)" to enhance its AI capabilities and transform its financial services through systematic and large-scale applications of AI technology [1][2]. Group 1: AI Implementation Strategy - The action plan outlines three dimensions for advancing digital transformation: leveraging AI to improve financial service quality, establishing a "5+1" engineering system to support intelligent services, and promoting human-machine collaboration to activate new productivity [1][2]. - The "5+1" system includes application engineering, model engineering, data and knowledge engineering, resource engineering, security engineering, and a set of implementation processes to provide stable support for financial services [1]. Group 2: Leadership Insights - The Chairman of SPDB emphasized that AI is not only a tool for efficiency but also a core engine for reconstructing financial service models and driving operational paradigm shifts [2]. - The bank's leadership highlighted the importance of AI in enhancing customer service, risk prevention, and operational management, positioning it as essential for high-quality development and the mission of building a strong financial nation [2]. Group 3: Achievements and Initiatives - Since the establishment of its digital strategy, SPDB has made significant progress in building a robust digital foundation, supporting applications in inclusive finance, remote intelligent banking, and digital operations [3]. - The bank launched its first system-level AI application in November, showcasing its commitment to integrating AI into customer service and operational efficiency [3]. - SPDB organized a series of training sessions and an AI application competition to enhance the digital capabilities of its employees, with 66 teams participating and 10 teams emerging as winners [3].