弘康人寿“智能问数”产品入选“2025年度数据安全及隐私计算应用典型案例”

Core Viewpoint - The insurance industry is undergoing a deep transformation, with technology becoming an increasingly important productivity driver, exemplified by Hongkang Life's innovative "Smart Inquiry" product, which leverages AI and big data to enhance operational efficiency and data utilization [3][4]. Group 1: Technological Innovation - Hongkang Life has developed the "Smart Inquiry" product, which integrates AI technology and large models to innovate within insurance business scenarios, focusing on claims analysis, risk assessment, and customer profiling [3]. - The product creates a new paradigm for data consumption that is driven by natural language and end-to-end automation, addressing traditional pain points such as response delays and high labor costs [3][4]. Group 2: Efficiency and Impact - The "Smart Inquiry" product significantly reduces the demand response cycle from hours or days to minutes, enhancing decision-making speed and data value release efficiency [4]. - It supports over 90% of daily analysis needs and improves data response time by over 80% through continuous learning and optimization, facilitating intelligent upgrades in marketing, underwriting, and claims processes [4]. Group 3: Industry Recognition - The "Smart Inquiry" product was recognized at the "2025 Huaxia Institutional Investor Annual Conference" as a typical case in data security and privacy computing applications, highlighting its innovative contributions to the industry [1][4].