Core Viewpoint - A batch of gas water heaters manufactured by Midea has been reported to have multiple gas leakage incidents in a residential community in Shenzhen, raising concerns about product safety and quality control [3][4][8]. Group 1: Incident Details - Residents in the Gu Cang Fu community reported gas leaks from Midea gas water heaters, with the issue identified as a leak from the heater body [3]. - The faulty heaters displayed an "E6" error code, indicating an electromagnetic valve failure, which was confirmed by service personnel [2][4]. - A resident described the gas leak as occurring without warning, with the heater releasing gas even when not in use [4]. Group 2: Company and Regulatory Response - Midea has not yet responded to the incidents, and the local market supervision bureau has indicated that they cannot conduct product quality checks on items already in use [3][8]. - The gas company has suspended gas supply to the affected user to eliminate safety hazards, and residents have been advised to contact Midea for repairs or replacements [8]. - The heaters were installed as part of a package by the developer, Guangdong Fangzhi Group, and are under a six-year warranty, with two years of usage already completed [6][8]. Group 3: Community Impact and Safety Concerns - Over ten residents in the same community have reported similar issues with the same model of water heater, indicating a potential systemic problem [6]. - The incident has raised alarms about the need for better quality control and proactive safety measures from manufacturers, emphasizing that safety should not be compromised [8].
有消费者称:美的燃气热水器本体漏气,同小区10余用户遇同样故障