食材来源不明、操作环境差……无堂食黑厨为何屡禁不止？

Core Viewpoint - The rise of "no-dine-in" food delivery services has led to significant concerns regarding food safety and hygiene, as many of these establishments operate without proper licenses and use questionable ingredients [1][4]. Group 1: Industry Concerns - Many no-dine-in food delivery outlets lack proper licenses, have unclear sources for their ingredients, and operate in unsanitary conditions, raising alarms about food safety [1][6]. - A significant portion of consumers, 15.7%, reported dissatisfaction with online food ordering services, an increase from 10.6% in the previous year [3]. - The number of online food delivery users in China reached 569 million by June this year, accounting for 50.7% of the total internet users [3]. Group 2: Regulatory Challenges - Common illegal practices include operating without licenses, using expired or spoiled ingredients, and processing food in unsanitary environments, which can lead to cross-contamination [3][6]. - The current regulatory framework primarily imposes fines, which are often insufficient to deter illegal operations, as the fines are lower than the profits from illegal activities [6]. - The lack of effective oversight is exacerbated by the hidden nature of these businesses, making traditional regulatory methods ineffective [6]. Group 3: Platform Responsibilities - Food delivery platforms may overlook compliance issues due to profit motives, as more restaurants lead to higher commission earnings [7][9]. - There is a need for platforms to enhance their vetting processes for merchants and improve customer complaint handling mechanisms [9][10]. - Recent regulatory proposals aim to enhance accountability among food delivery service providers and improve consumer transparency [8]. Group 4: Recommendations for Improvement - A multi-faceted approach involving regulatory bodies, industry self-regulation, platform governance, and social oversight is essential to ensure food safety [8]. - Regulatory authorities should strengthen laws and standards, and utilize technology for better monitoring and enforcement [8]. - Consumers are encouraged to choose reputable vendors, verify business credentials, and check for food safety seals upon delivery [10].