让流程“无感”幸福“有感”（暖闻热评）

Group 1 - The core viewpoint of the article highlights the implementation of the "small injury quick compensation" policy in Beijing, aimed at providing efficient support for new employment forms such as delivery workers and ride-hailing drivers [1][2] - The policy allows for online reimbursement of medical expenses for minor injuries, streamlining the process by reducing required documentation from 10 to 5 items and increasing the frequency of compensation disbursement from three times a month to once a day [2][3] - The initiative reflects a broader trend in improving public service efficiency through digitalization, enhancing the experience for workers in new employment forms who often face challenges in claiming benefits due to complex procedures [3][4] Group 2 - The "small injury quick compensation" model relies on collaboration with commercial insurance institutions, emphasizing the importance of integrating government, enterprises, and social sectors to enhance service delivery [4] - The article suggests that successful governance requires breaking down information silos and leveraging technology to improve service processes, thereby making public services more accessible and effective for citizens [3][4] - The ongoing innovation in governance, as exemplified by the "small injury quick compensation" policy, aims to address the urgent needs of the public, ensuring that services are more convenient and inclusive [4]