Core Viewpoint - The 12th China Business Innovation Conference highlighted the importance of service in business, emphasizing that companies must align with market demands to succeed [1] Group 1: Service Consumption Trends - Service consumption has shown a continuous rebound for three months, becoming a new growth driver in the economy [2] - The "China Service" concept was introduced by Beijing Banquet in 2012, focusing on meeting customer requirements through a specific service formula: S (Service) = R (Customer Requirement) + C (China Service Model) [2] Group 2: Business Adaptation - Companies must adapt their products based on customer needs, similar to how individuals change clothing according to seasonal temperatures [2] - The "14th Five-Year Plan" suggests expanding service industry capabilities and improving quality, which requires businesses to meet customer demands for high-quality living [2] Group 3: Restaurant Industry Insights - The restaurant industry has evolved from focusing solely on food to emphasizing the experience and social aspects of dining [3] - The discussion around pre-prepared meals is relevant, with different implications for fast food versus high-end dining establishments [3]
专访北京宴董事长杨秀龙：满足市场需求是商业的基本逻辑
Sou Hu Cai Jing·2025-12-20 02:38