Group 1 - Beijing Tongrentang Group issued a statement on December 20 regarding issues related to "Antarctic krill oil," which has drawn significant attention from the Shanghai Consumer Protection Committee [1] - The company acknowledged the problem and expressed regret to consumers and society, committing to legal compensation for consumers and launching a "zero tolerance" brand management initiative, reflecting its commitment to consumer rights and rectification [1] - The corrective measures introduced by Beijing Tongrentang respond to the demands raised by the Shanghai Consumer Protection Committee during discussions with relevant operators, although the effectiveness of these measures will ultimately be judged by consumer experiences [1] Group 2 - The Shanghai Consumer Protection Committee is conducting social supervision and consumer reminders regarding the Antarctic krill oil product issues, fulfilling its role in protecting consumer rights and aiming to purify the health functional food market while maintaining the reputation of time-honored brands [1] - Beijing Tongrentang, with a history of 356 years, holds a significant position in the minds of consumers, which necessitates careful preservation [1] - The company is expected to use this incident as an opportunity to implement long-term brand maintenance and trust-building mechanisms, contributing to a healthy and orderly consumption environment [1]
上海市消保委关于北京同仁堂集团声明的表态