“一妇婴团队撤离”影响孕妈诊疗，上海慈弘医院致歉

Core Viewpoint - Shanghai Cihong Maternity and Child Hospital has responded to the controversy surrounding the withdrawal of a team from a top-tier hospital, apologizing for the inconvenience caused and outlining subsequent handling plans due to a strategic business adjustment [1] Group 1: Hospital's Response and Plans - The hospital has terminated its cooperation with Shanghai First Maternity and Infant Health Hospital due to business strategy adjustments, expressing regret for the inconvenience caused to pregnant women and families [1] - The hospital offers multiple options for affected patients, including continued service from its own expert team or from city-level maternity specialists, as well as refund processing according to agreements [1] - Most pregnant women have chosen to continue their prenatal care and delivery at the hospital, while some have signed refund agreements and are being processed in an orderly manner [1] Group 2: Patient Concerns and Reactions - Many pregnant women experienced sudden changes in their attending physicians without prior notice or consent, leading to significant distress and confusion [2][3] - The hospital's initial refund options were deemed unreasonable, with complaints about the calculation method for refunds, which did not consider the discounted package prices paid by patients [3] - The hospital's statement regarding not pursuing a 15% penalty for patients was criticized as lacking sincerity, and the lack of transparency regarding the qualifications of replacement doctors further eroded trust [4] Group 3: Background and Context - The cooperation between Cihong Hospital and Shanghai First Maternity and Infant Health Hospital was established in July 2023, but Cihong unilaterally decided to terminate the agreement, citing operational management reasons [4] - The hospital's management indicated that significant decisions require consultation with shareholders, and they are currently seeking new partners for cooperation [4] - The incident has raised concerns about the importance of trust in medical services, emphasizing that any business decision should not compromise patient rights [5]