Waterdrop(US:WDH) 智通财经网·2025-12-24 06:58Core Viewpoint - Waterdrop Inc. has demonstrated strong financial performance in Q3 2025, driven by robust core business expansion and enhanced operational efficiency through technology, particularly AI [1][2]. Financial Performance - In Q3 2025, Waterdrop achieved a net operating revenue of 975 million yuan, representing a significant year-on-year increase of 38.4% [1]. - The company's net profit attributable to shareholders reached 158 million yuan, marking a year-on-year growth of 60.1%, indicating improved profitability [1]. - The insurance segment, as a cornerstone of the business, generated revenue of 870 million yuan, up 44.8% year-on-year [1]. Operational Efficiency - The report highlights that the increase in revenue and profit growth is attributed to the company's refined operations and technological empowerment [2]. - AI technology has been pivotal in enhancing the operating profit margin, with operating expenses as a percentage of revenue decreasing by 8.3 percentage points to 39.6% [2]. - The operating profit from the insurance business grew by 44.0% year-on-year, showcasing the effectiveness of AI in improving operational efficiency [2]. AI Technology Impact - The application of AI, such as the "AI Medical Insurance Expert" service, has been a key catalyst for premium growth, contributing to an 82% increase in premiums [1]. - The large-scale deployment of AI customer service, represented by "Bao Xiaohui," has significantly improved user service efficiency and experience [2]. - The AI quality inspection assistant has enhanced productivity, achieving a performance level 2.4 times that of a purely manual model [2]. Future Outlook - The company plans to continue leveraging advancements in AI technology to drive high-quality growth and deepen integration across its business operations [3]. - Waterdrop aims to explore AI agents with multimodal interaction capabilities to handle more complex insurance inquiries and services, potentially elevating productivity to new heights [2].