转转挥刀断“自由”,闲鱼驶向“AI深海”,这波谁能上岸?
Sou Hu Cai Jing·2025-12-24 10:27

Core Insights - The second-hand trading market in China is experiencing unprecedented growth driven by green consumption and circular economy practices [1] - Two leading platforms, Xianyu (backed by Alibaba) and Zhuanzhuan (backed by Tencent), are diverging in their strategies, with Xianyu focusing on a C2C community ecosystem and Zhuanzhuan shifting to a C2B2C model [1][2] Group 1: Zhuanzhuan's Strategy Shift - Zhuanzhuan has closed its C2C "free market" business and transitioned to a C2B2C model, emphasizing deep inspection and guaranteed transactions [4][7] - The decision to abandon the C2C model stems from Zhuanzhuan's inability to compete with Xianyu's user engagement and community atmosphere [5][6] - Zhuanzhuan's C2C business now accounts for less than 3% of its total transaction volume, indicating a significant decline [5] Group 2: Challenges Faced by Zhuanzhuan - Zhuanzhuan faces high costs associated with its new model, including maintaining quality inspection centers and a large workforce, which creates a financial burden [8] - The shift to a more controlled model has not resolved trust issues, as evidenced by complaints regarding product discrepancies and quality control failures [8][9] - Zhuanzhuan is also competing against established players like Aihuishou, which has a more integrated supply chain and greater market presence [9] Group 3: Xianyu's Competitive Edge - Xianyu benefits from a vast user base of over 200 million monthly active users and a diverse community that extends beyond mere transactions [2][11] - The platform is leveraging AI technology to enhance user experience and address challenges related to non-standard products and user trust [12][13] - Despite its advantages, Xianyu also grapples with issues of trust and the prevalence of gray market activities, which it aims to mitigate through technological advancements [14][15] Group 4: Industry Implications - The contrasting strategies of Zhuanzhuan and Xianyu highlight a critical juncture in the second-hand market, questioning whether a standardized, controlled approach or a vibrant, open marketplace is preferable [16]

转转挥刀断“自由”,闲鱼驶向“AI深海”,这波谁能上岸? - Reportify