西贝贾国龙回应一切：悔不该硬钢罗永浩

Core Viewpoint - The interview with Jia Guolong reveals his acknowledgment of multiple mistakes made during the controversy surrounding Xibei's prepared dishes, particularly in response to criticism from Luo Yonghao [4][5] Group 1: Mistakes Acknowledged - Jia Guolong admits that his first mistake was choosing to confront Luo Yonghao directly, stating he would rather not do business than clarify the truth through legal means [4] - Another mistake was the decision to open the kitchen, which may have contributed to the public's perception of the brand [4] - Jia also recognizes that his impulsive language in a WeChat group, referring to critics as "internet gangsters," exacerbated the situation [4] Group 2: Impact of Criticism - The criticism from Luo Yonghao on September 10 regarding the high prices and poor quality of Xibei's prepared dishes sparked a broader discussion about the prepared food industry [4] - Jia's aggressive response, including a lawsuit against Luo, did not quell public concerns but instead intensified the media crisis for Xibei [4] Group 3: Lessons Learned - Jia expresses a desire to change his approach, stating that if given a second chance, he would not confront critics head-on and would instead listen to customer feedback [4] - He acknowledges that this experience has taught him valuable lessons about humility and the importance of customer voices in business [4][5]