Core Viewpoint - The company emphasizes the integration of investment in both material and human resources to enhance public welfare and service delivery, aligning with national economic policies focused on improving people's livelihoods [1]. Group 1: Policy Implementation and Community Engagement - The company has actively implemented the central government's decision to improve public service systems, particularly through the inclusion of non-emergency transport services in long-term care insurance, addressing community needs [2][3]. - A pilot program in Jiaxing County, Zhejiang Province, has been established to facilitate non-emergency transport for patients, with the company organizing community outreach to gather feedback and refine policies [3]. Group 2: Technological Innovation in Service Delivery - The company has introduced a smart long-term care service center in Huai'an, Jiangsu Province, utilizing technology to enhance service efficiency and transparency, ensuring that funds are used effectively [4][6]. - The AI-driven service assistant "Xiao Yu" has successfully answered over 200 inquiries, achieving a 100% accuracy rate in service path planning, demonstrating the integration of technology in public service [6]. Group 3: Rural Healthcare Support - The company has developed a model involving village doctors in long-term care insurance, addressing the challenges of rural healthcare and enhancing service delivery through community-based support [7][9]. - The successful implementation of this model has led to the establishment of a collaborative management system that connects village doctors with local health institutions, expanding the reach of long-term care services [9]. Group 4: Future Directions - The company aims to continue exploring and improving the elderly care service ecosystem, ensuring comprehensive coverage and effective support in alignment with national policies on aging and social security [9].
织密民生保障网 筑牢长护安心墙 人保财险深入贯彻落实中央经济工作会议精神 以党建引领长护险高质量发展