专家访谈:多方共治是实现大病筹款行业可持续发展的必然选择

Core Viewpoint - The roundtable discussion focused on the high-quality development path of the major illness fundraising industry, emphasizing the importance of information authenticity, fund security, and the division of responsibilities among stakeholders [1][2]. Group 1: Regulatory Framework and Implementation - The "Management Measures for Personal Assistance Network Service Platforms" was implemented in December 2023, establishing operational norms and regulatory requirements for platforms like Waterdrop Fundraising [1]. - The past year has highlighted the verification of fundraising information authenticity and fund security as essential compliance requirements for the industry [1][2]. Group 2: Challenges in Information Verification - A case involving a fundraiser who misrepresented their financial situation raised concerns about ensuring the authenticity of fundraising information [2]. - Experts noted that while the theoretical responsibilities of government, platforms, and third-party audits are clear, practical challenges exist due to the lack of access to comprehensive data across various departments [3]. Group 3: Solutions for Information Verification - Suggestions for improving information verification include establishing a cross-departmental information sharing mechanism and utilizing social networks for public oversight [4]. - Waterdrop Fundraising has implemented a "verification" and "reporting" mechanism, requiring fundraisers to be verified by acquaintances before withdrawing funds [4]. Group 4: Fund Security and Transparency - Waterdrop Fundraising has a fund custody agreement with Ping An Bank, ensuring that donations are kept in a separate account for secure management [5][6]. - Experts discussed the challenges of tracking whether funds are used for intended medical treatments, suggesting that platforms should require users to provide receipts and consider phased payments [6]. Group 5: Ethical Considerations in Fund Allocation - In a case where funds remained after a patient's death, Waterdrop Fundraising sought the opinions of 140,000 donors to determine the allocation of remaining funds, highlighting the importance of donor consent [7]. - Experts expressed differing views on whether remaining funds could be used for other family needs, emphasizing the need for collaborative solutions rather than rigid rules [7]. Group 6: Building Trust through Transparency - Trust in the major illness fundraising sector relies on information transparency and collaboration among various stakeholders, including government, platforms, and third-party audits [8]. - The industry plays a crucial role in addressing the "last mile" of patient assistance, with nearly 4 million patients incurring out-of-pocket medical expenses exceeding 50,000 yuan annually [8]. Group 7: Insurance and Risk Awareness - Discussions included the potential for fundraising platforms to offer insurance products, enhancing public awareness of insurance needs related to major illnesses [10]. - Experts emphasized the importance of informing users about insurance options and respecting their rights to make informed choices [10].