紫牛热点|宝妈冻在新冰柜的母乳全化了，心疼不已，质疑美的冰箱初始温度设置不当

Core Viewpoint - A consumer, referred to as Ms. Wang, experienced issues with a Midea deep freezer purchased for storing breast milk, leading to concerns about product quality and customer service response [1][2]. Group 1: Product Issues - Ms. Wang purchased a 200L Midea deep freezer to store breast milk, but the milk thawed after a few days, raising questions about the freezer's temperature maintenance capabilities [1]. - The customer service initially stated that the freezer could only maintain -40 degrees Celsius for 24 hours before reverting to an initial temperature of 5 degrees Celsius, which was later corrected to -18 degrees Celsius [2]. Group 2: Customer Experience - After setting the freezer to -40 degrees Celsius and waiting five hours before use, Ms. Wang found the breast milk thawed and was dissatisfied with the explanation provided by customer service regarding the initial temperature [2]. - Midea's customer service offered a compensation of 100 yuan, which Ms. Wang found inadequate, suggesting that compensation should reflect the value of two months' worth of formula instead [2]. Group 3: Company Response - Midea's official customer service confirmed that the initial temperature of the freezer is indeed -18 degrees Celsius and offered to send a technician for further inspection if issues are reported [2].