男子爱奇艺会员充25年遇退费难，爱奇艺回应

Core Viewpoint - iQIYI has acknowledged a refund request from a user who has been a member for 25 years and is currently facing difficulties in processing the refund [1] Group 1: Company Response - iQIYI has initiated an investigation into the refund request and has started the refund process through the original payment channel [1] - The company emphasizes the importance of user experience and fund security, stating that they will verify the user's account details before processing the refund [1] - iQIYI is committed to maintaining active communication with the user to resolve the issue while ensuring the safety of funds [1] Group 2: User Situation - The topic "Man Faces Refund Difficulties After 25 Years of iQIYI Membership" has gained significant attention on social media, trending on Weibo [1] - The user, Mr. Huang from Xuchang, Henan, reported the issue on December 25, highlighting the challenges he faced in obtaining a refund after such a long membership period [1]